Care Guide
Caring for our playmats isn’t difficult and because there’s enough stress in the day to day already, we’ve made it simple. Here’s our Care Guide to ensure yours is kept looking box fresh for even longer.
Flat as a Pancake
Sometimes we get a bit enthusiastic when rolling it to pack and send it to you, and the clever memory foam remembers this. We hope you have already been in touch if this was the case for you, but if not, it is really easy to get it laying totally flat.
For playmats fresh from the box, re-roll it tightly the other way for 24-48 hours starting from the tricky edge, and once unrolled, it will lay how it should. For subtle, flicked up edges, we recommend flexing them in the opposite direction and scooting across them on your knees, using pressure to encourage the edge to unlearn the fold.
Enjoy the Support
That delicious, squidgy feeling underfoot is our luxurious foam. It won't just mould around you, but will seek to support anything on it.
Temporary pressure marks from things like knobbly knees, elbows and even play equipment like Pikler triangles, will recover and it’s for this reason we always suggest observing any lasting dents or creases over a few days. As your playmat eases into your home, you'll find it will get quicker at recovering from pressure spots the more you use it. Do keep heavy furniture off them though, unless you are prepared for some long-lasting indentations.
Vacuum-Free Zone
It’s tempting to suck up stray crumbs with the vacuum, but we strongly advise keeping our playmats hoover-free zones. Unfortunately, heavy wheels in the body and the head in some hoovers are surprisingly vicious. The same goes for large-wheeled toys or walkers. They can result in white marks from the friction or holes on the sealed surface leaving lasting damage, so be careful while hoovering around the edges as well. Instead, use a soft bristled brush to sweep muck off the playmat.

Make the most out of the wipedown
When it comes to surface cleaning, less is definitely more and you’ve probably got our tried and tested solutions already.
For simple and effective cleaning, make up a mix from washing up liquid or hand soap and a spot of warm water. Always use a soft cloth or muslin with gentle, circular motions and the soapy mix will cut through dirt, no scrubbing needed. Once finished remember to wipe and dry any excess. We know you will be busy playing, but don’t forget the flip the playmat regularly and clean under too.
We recommend gentle, skin-friendly* cleaning always, please do get in touch if you have any cleaning queries.
*Exceptions are water and baby wipes as well as cleaning sprays with natural acids including citric acid and hypochlorous acid or any alcohols. Examples may include Method, Purdy & Figg, Milton and Dettol (floor specific) cleaners. Whilst they are gentle to skin, they could have a bleaching or cracking effect on our playmats.
Pet-friendly
When it comes to four-legged friends, our customers often say their pets love their playmats just as much as their little ones, thanks to the soft padded playmat surface. Generally muddy paw prints are easy to wipe away with washing up liquid and warm water. Unlike fabric rugs, our playmats don’t trap pet hair, which makes them a practical choice for homes with shedding pets.
While our mats are scratch-resistant under normal use, very sharp claws could cause damage over time. To keep your playmat looking its best, we recommend trimming pets’ nails and discouraging them from using the mat as a scratching or chewing surface.
For Those OH-NO moments
Our playmats are wipedown, but they are not completely stain proof. We do suggest keeping berries, citrus fruits, tomato-based sauces, nail varnish (and remover), pens and food colourings away from the playmat altogether, as their stains can be hard to budge.
As parents ourselves, we know that it is typically the items that you least expect to stain that surprise us. Like the ice-lolly with no artificial colours that actually has a lot of turmeric instead to make it that vivid yellow, or that non-toy toy.
If you do get a stubborn stain, our secret weapon is your kitchen cupboard staple - bicarbonate of soda. Really easy to mix up, add three parts soda to one part water and apply the paste on to the affected area for a few hours and then wipe off. A drop of clear, plain distilled vinegar can also add some oomph. It may take a couple of applications to lift marks, so don’t be tempted to try a harsh stain remover instead!