Any swatch orders placed between Wednesday 28th October to Thursday 12th November will not be dispatched until after the 12th. These will go with Royal Mail 1st Class though and should be within the time frame to benefit from Christmas Curated.
If you are keen to see how your favourite Totter + Tumble design looks against your home furnishings, or you fancy getting a feel for the quality of the sealed memory foam, our swatch service delivers a mini piece of Totter + Tumble through your letterbox.
This service is there to make those important buying decisions easier, but in order to make it sustainable, we politely ask that you limit yourself to two reversible swatches per person only.
Struggling to just pick two? We have put together the Design Insider article which gives you a closer look at the undertones and patterns of each of the playmats. If you just can't make your mind up, we recommend you pop over and have a read.
We hope this service will be helpful to you and so we can help as many people as possible, we do ask that you return the swatches promptly. We've made it really simple, with a free returns label included in your swatch box. Simply apply it over the top of the delivery label, seal the box and pop it in the postbox back to us. Plus, within 10 days of the swatches being returned to us, the cost of the swatches will be refunded via your original payment method.
Please note:
- Swatches are only available within mainland UK only.
- Swatches are sent via Royal Mail Second Class post and should be with you within 7-10 days.
- Refunds are on condition of swatch return and are not linked to any order placed on a playmat. Swatches must be returned within 30 days.
- Delivery costs are not refunded. Delivery costs £1 per swatch and is a contribution towards to the initial postage, where as returns postage included.
- We always ensure swatches are cleaned when they come back to us.
